Last updated: September 2026.

Railing Experts Ottawa ("we", "us") respects your privacy. This policy explains what information we collect through railingexpertsottawa.ca and how we use it, in line with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

Information We Collect

Contact and quote form data. When you submit our contact form, a quote request, or the cost calculator, we collect the information you provide – typically your name, email address, phone number, property address or area, and details about your project.

Website analytics. We do not currently run website analytics tools. If we add one in the future, this policy will be updated to name it specifically.

How We Use Your Information

We use the information you submit only to respond to your enquiry, prepare an estimate, and schedule or carry out the work you request. We do not sell your personal information to third parties.

Data Retention and Security

We retain contact and project information only as long as reasonably needed to provide our services and meet legal obligations. We take reasonable steps to protect the information you share with us.

Contact Us About Privacy

You can ask what information we hold about you, request a correction, or ask us to delete it, by emailing info@railingexpertsottawa.ca. If you have concerns about how we've handled your information, you can also contact the Office of the Privacy Commissioner of Canada. This policy may be updated from time to time; the version posted here is always the current one.