A large share of the repair calls we get spike every spring, right after a winter’s worth of freeze-thaw has finished working a post or fastener loose.
Most repair calls fall well under the cost of a full replacement: a loose-railing fix typically runs $150-$500, a broken baluster replacement $100-$350, and a full section replacement $500-$2,000 depending on length and material.
Usually a failed anchor point or a rotted post base – re-anchoring or a post swap fixes most of these.
Individual balusters can typically be replaced without touching the rest of the railing.
Wood rot and concrete spalling from freeze-thaw cycling are the two most common exterior step failures we see.
Older railings built before current code often have gaps wider than the 100mm sphere rule allows – we can bring them up to spec.
If a loose post can be fixed without replacing the whole railing, that's what we quote.
A wobbly railing or cracked step is a safety issue – we prioritize these calls.
Wood, metal, glass or concrete step damage – one crew diagnoses and fixes all of it.
We check whether the issue is the railing itself, the anchor point, or the underlying structure (stringer, post base, concrete).
We tell you honestly whether a section can be repaired or genuinely needs replacing – repair costs less and we'd rather do that when it's safe to.
Repaired sections are tested for rigidity under load before we consider the job done.
We retest the repaired section under load one more time and confirm it's solid before calling the job done.
A quick look at other stairs & railings work we handle – every service is listed in the Services menu above.
Commercial and multi-unit properties are held to a stricter guard height standard than a single-family home, and…
Every railing we build starts with the same three questions: where it sits, what it needs to withstand, and who uses it…
Glass railings open up a view without giving up safety. We install framed and frameless tempered-glass systems on…
Aluminum is the material we recommend most often for exterior railings in Ottawa, because it doesn't rust, doesn't need…
A sample of the Ottawa-area communities we serve – see the full list in the Service Areas menu.
Yes, a loose railing can fail under sudden weight even if it looks intact – it's worth having checked before it becomes a fall risk.
In most cases yes, provided the rest of the railing and its posts are structurally sound.
Freeze-thaw cycling is the most common cause – water gets into small cracks, freezes, expands, and widens the crack over repeated winters.
We prioritize loose-railing and unsafe-step calls and can usually schedule an assessment within a few business days.
Warranty terms for any job are set out in your written quote, job by job – we don't make blanket guarantees on this website, but every quote spells out exactly what's covered.